Effective Date: 9/21/2025
1. Introduction
ManyShop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Instagram direct message and comment automation platform ("Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
- Name and email address
- Instagram account information (username, profile data)
- Contact information you provide
- Payment information (processed securely by third-party payment processors)
2.2 Instagram Data
- Direct messages you send and receive through our platform
- Comment interactions and responses
- Instagram follower and engagement data necessary for automation
- Media content you choose to share through automated responses
2.3 Technical Information
- IP address and device information
- Browser type and version
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
- To provide and maintain our Instagram automation services
- To process automated messages and comments on your behalf
- To improve our platform and develop new features
- To communicate with you about your account and our services
- To comply with legal obligations and prevent fraud
- To provide customer support and technical assistance
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Data is encrypted in transit and at rest
- Access to personal data is limited to authorized personnel only
- We regularly review and update our security practices
- Data is stored on secure servers with appropriate backup procedures
5. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Instagram/Meta: We share data as necessary to provide Instagram automation services through Meta's APIs
- Service Providers: We may share data with trusted third-party service providers who assist in operating our platform
- Legal Requirements: When required by law, court order, or legal process
- Business Transfers: In connection with any merger, acquisition, or sale of assets
6. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:
- Account information is retained while your account is active
- Message and interaction data is retained for up to 2 years for service functionality
- Analytics data may be retained in anonymized form for longer periods
- Data required for legal compliance may be retained as required by law
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data we hold
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (see our Data Deletion page)
- Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing of your personal data
To exercise these rights, please contact us using the information provided in our Contact page.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings, though this may affect platform functionality.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us: