Terms of Service

1. Acceptance of Terms

Welcome to ManyShop. These Terms of Service ("Terms") constitute a legally binding agreement between you and ManyShop ("we," "our," or "us") governing your use of our Instagram direct message and comment automation platform ("Service").

By accessing or using our Service, creating an account, or clicking "I agree," you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Service.

2. Description of Service

ManyShop provides a platform that enables businesses and individuals to create and manage automated responses for Instagram direct messages and comments. Our Service integrates with Instagram through Meta's official APIs to provide legitimate automation tools.

Features include:

• Automated direct message responses
• Comment automation and management
• Customer engagement tools
• Analytics and reporting
• Template management

3. Account Registration and Security

To use our Service, you must:

• Be at least 18 years old or the age of majority in your jurisdiction
• Provide accurate and complete information during registration
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Connect a valid Instagram Business or Creator account

You are solely responsible for all activities that occur under your account, even if not authorized by you. You must notify us immediately of any unauthorized use of your account.

4. Instagram Integration and Compliance

Our Service operates in compliance with Instagram's Platform Policy and Terms of Use. By using ManyShop, you agree to:

• Comply with all Instagram/Meta policies and guidelines
• Use only Instagram Business or Creator accounts
• Respect Instagram's rate limits and API restrictions
• Not engage in spam, harassment, or misleading practices
• Obtain proper consent for automated messaging

We reserve the right to suspend or terminate accounts that violate Instagram's policies or engage in activities that could harm our relationship with Meta.

5. Acceptable Use Policy

You agree not to use our Service to:

• Send spam, unsolicited messages, or promotional content without consent
• Harass, threaten, or intimidate other users
• Share illegal, harmful, or inappropriate content
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Attempt to circumvent our security measures
• Use automated tools beyond our provided features
• Impersonate others or provide false information
• Engage in fraudulent or deceptive practices

6. Content and Data

6.1 Your Content

You retain ownership of all content you create, upload, or share through our Service. By using our Service, you grant us a limited license to process, store, and transmit your content as necessary to provide our services.

6.2 User Responsibility

You are solely responsible for:

• The content of your automated messages and responses
• Compliance with applicable messaging laws and regulations
• Obtaining necessary consents from message recipients
• Ensuring your content is accurate and not misleading

7. Payment and Billing

Our Service may include free and paid features. For paid services:

• Fees are charged in advance for subscription periods
• All payments are processed securely through third-party processors
• Refunds are provided at our discretion and according to our refund policy
• You authorize automatic billing for subscription renewals
• Price changes will be communicated with advance notice

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

You can request deletion of your data at any time through our Data Deletion page. We comply with applicable data protection laws including GDPR, CCPA, and other regional privacy regulations.

9. Service Availability and Modifications

We strive to provide reliable service but cannot guarantee 100% uptime. We reserve the right to:

• Modify, suspend, or discontinue any part of our Service
• Perform maintenance that may temporarily affect service availability
• Update features and functionality with or without notice
• Set usage limits and restrictions

10. Intellectual Property

ManyShop and all related trademarks, logos, and intellectual property are owned by us. You may not use our intellectual property without explicit written permission.

We respect the intellectual property rights of others and expect users to do the same. If you believe your rights have been infringed, please contact us immediately.

11. Termination

Either party may terminate this agreement at any time:

• You may cancel your account at any time through your account settings
• We may suspend or terminate accounts for violations of these Terms
• We may terminate the Service with reasonable notice
• Upon termination, your access to the Service will cease immediately

Data deletion following account termination is handled according to our Privacy Policy and Data Deletion procedures.

12. Disclaimers and Limitations

Our Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We are not liable for:

• Instagram account suspensions or restrictions
• Loss of followers or engagement
• Third-party service interruptions
• Indirect, incidental, or consequential damages

13. Indemnification

You agree to indemnify and hold harmless ManyShop from any claims, damages, or expenses arising from:

• Your use of our Service
• Violation of these Terms
• Violation of any applicable laws
• Content you create or share through our Service

14. Governing Law and Disputes

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through binding arbitration in accordance with applicable arbitration rules, except where prohibited by local consumer protection laws.

15. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated through email or platform notifications. Your continued use of the Service after changes constitutes acceptance of the updated Terms.

16. Contact Information

If you have questions about these Terms, please contact us:

• Email: [email protected]
• Contact Page: /contact
• Support: [email protected]